File Name: situational judgement test sample questions and answers .zip
Situational judgement tests are a type of psychological aptitude test that assesses judgement required for solving problems in work-related situations.
This article has been written as a complete guide to taking Situational Judgement Tests. If you are about to take one of these tests for an employer and are currently preparing, we recommend 3 things :. Read this guide. Work through the example questions in the guide and pay close attention to the form of SJT questions.
The test presents a number of challenging situations that an employee might encounter at work. These situations may include managing conflicts, serving clients, and dealing with ethical issues. Each situation is followed by five possible actions that one might take in response to the problem described.
You are asked to select one alternative that you think is the most effective in dealing with the problem described in each situation and one alternative that you think is the least effective. As a test-taker, you may be required to write a test on a computer instead of the traditional paper and pencil format. Only two computer skills are necessary to write an online test. First, you will need to point your mouse's cursor in specific areas of your screen and click with your index finger.
During your online testing session, you will need to use your mouse to mark your answers and, when necessary, to move "back" to a previous question and "next" to the following question. Second, you will use your mouse to point on the scroll bar to the right of the screen in order to move up or down on a page. As with paper and pencil formats of tests, online tests are proctored, which means that test administrators TA are present to ensure that the session follows the CRA's administrative and security procedures.
For example, the TA will begin with the general test session instructions and then the specific instructions for the test you are taking.
TAs will follow all current procedures concerning late candidates, temporary absences from the testing room, withdrawal of candidates from a testing session, candidates requiring accommodations, cheating, disruptive candidates, disputes regarding test questions, emergencies and other situations. Your name is assigned to an electronic version of a specific test. Your session will start with a login screen.
These measures are to ensure test security. The TA will take you through this simple process. Please note: for each online test that you are scheduled to take, you will be issued a unique Test Taker ID. All CRA online tests are timed; the computer ensures fairness by controlling the duration of the session, from the exact moment each test-taker clicks " Start Your Test ".
A timer in the upper right corner of the screen will show exactly how much time is left. After the allocated time the computer will close your test. If you finish early, you can use the remaining time to review your answers.
Although this will vary from test to test, Figure 1 shows an example of a screen presenting a multiple-choice question. Of course, more text can appear, depending upon the amount of text in the question and in the answer choices. Point your mouse's cursor and click the circle next to your answer choice.
The upper left corner of the screen shows a "Mark for Review" box you can check to remind yourself to revisit any question later if you have time. Finally, in the bottom portion of the screen, "Back" and "Next" buttons will allow you to move back to the previous question or forward to the next question. This information will be repeated immediately before the testing session and your test administrator will answer any questions. Two strategies are available. During the test, you can use the "Back" and "Next" buttons to navigate within your test.
If, after answering all the questions, you have time left, you will see a screen that looks like the one shown in Figure 2. This is the review screen. In this hypothetical example, the upper right corner shows that you still have 3 minutes left to complete the test.
The screen shows the answers you provided for all the questions. In this case, the PSC Practice test has 6 questions. For example, at question 1 you answered "4", at question 2 you answered "3", and so on. When "Marked" appears, like as with question 1, it means you checked the "Mark for Review" box for that question. Click on the circle next to the question number, then click on the "Edit" button.
This will take you directly to the question. You can change your answer or leave it as is. Marking questions does not influence your score. If you are satisfied, you can click on "Submit". You will then be asked to confirm that you want to end your test. If you click on "Yes" your results will be uploaded and your session will be complete. Rescore requests are not accepted for online tests. Managers are encouraged however to respond to candidates' concerns. There is a day waiting period before you can rewrite the test.
Should you rewrite the test before the retest period has elapsed, your result will not be valid and a new retest period will be imposed from the new test date. Your test result will remain valid indefinitely provided that the test standards do not change or you do not rewrite the test. If you choose to rewrite the test, your most recent result will become the only valid result, regardless if it is higher or lower than the previous result.
Your team has recently hired a new junior employee who is being mentored by one of your coworkers. Yesterday, your coworker informed your team and manager that this junior employee was having difficulty adjusting to the work and had made several errors. To your surprise, you have just overheard your coworker speaking to your manager and taking credit for work you know was completed by the junior employee.
The most effective response to this situation would be:. The least effective response to this situation would be:. You are working on a team with two colleagues and you all report to the same team leader. One of your colleagues is constantly complaining that he has too much work to do, and refuses to take on any additional tasks.
As a result, your team leader frequently assigns extra work to you despite your already heavy workload. You are finding it more and more difficult to keep up with your work demands. One of your regular clients has just contacted you and expressed her concerns about a project that was delivered by your team. She informed you that certain aspects of the project did not meet her needs and the work would need to be re-done.
However, when you present the problem, all three of your team members disagree and suggest that the client is to blame. One of your coworkers receives many more letters of appreciation from clients for excellent service than anyone else in your unit.
She is frequently praised by your manager for representing your unit so well. One day you overhear her on the telephone saying: "If you really like my service, you should write to my director and tell him. His name is You will not receive a reply. Skip to main content Skip to "About government".
The SJT-R has questions and a time limit of two hours twenty minutes. Candidate information. Before the test Ensure you are aware of the exact location, date, and time of your test session.
Review the sample questions, if applicable, to familiarize yourself with the test structure. If you have a disability that could affect your test performance, you must inform the responsible resourcing advisor, as soon as possible, so that appropriate accommodations can be made. On the day of the test If you do not feel well on the day of the test and you think that this will impact on your test results, you must inform the contact on your letter of invitation as soon as possible.
Arrive in advance so that you do not feel rushed or overly stressed. You will not be admitted to the room once the test has begun. Do not bring smart phones, cell phones, USB keys, PDAs, digital cameras or any other electronic device into the testing room, they are not permitted.
This will save you the trouble of checking them in with the test administrator. When taking tests in general Read the instructions thoroughly and completely before you begin. Organize your time, work quickly, and use all the time available. If you finish the test before time is up, review your answers. For handwritten tests, write neatly so you don't lose points for answers which the scorer cannot read. When taking multiple-choice tests Read the whole question before answering it.
Eliminate answers that you know are wrong. By reducing the number of choices, you increase your chance of selecting the correct answer. Don't spend too much time on a question that you find too difficult. Leave it and return to it if you have time at the end. If completing answer sheets, use only HB pencils that have been provided. Any answers recorded in ink will be scored as incorrect. Ensure that the question number on your answer sheet matches the question number you are answering.
After the test. Do not discuss or share the content of a standardized test. Also, you cannot view or obtain a copy of any standardized test material because they are protected by the Access to Information Act. Section 22 of this act stipulates that:. Additional information for candidates writing online tests As a test-taker, you may be required to write a test on a computer instead of the traditional paper and pencil format. Computer skills Only two computer skills are necessary to write an online test.
Instructions As with paper and pencil formats of tests, online tests are proctored, which means that test administrators TA are present to ensure that the session follows the CRA's administrative and security procedures. Security and Privacy Your name is assigned to an electronic version of a specific test. Timed tests All CRA online tests are timed; the computer ensures fairness by controlling the duration of the session, from the exact moment each test-taker clicks " Start Your Test ".
How to respond to questions Although this will vary from test to test, Figure 1 shows an example of a screen presenting a multiple-choice question.
Situational judgement tests allow employers to assess how you approach scenarios encountered in the workplace. The tests are built around hypothetical work situations, to which you are expected to react accordingly. Your answers will indicate your alignment with the values and behaviours of that particular company. A situational judgement test, also known as an SJT, is a type of psychometric test that often forms part of the assessment process for job applications. An SJT involves considering a series of hypothetical workplace scenarios that you might encounter in the role for which you are interviewing. You are then invited to select a response that you feel best answers each question.
A situational judgement test, also known as an SJT, assesses the way you approach different situations encountered in the workplace. You are presented with a realistic, hypothetical scenario and have to identify the most appropriate response or rank responses according to effectiveness. What questions can I expect? In most cases situational judgement tests are designed to determine behavior, assessing how you act in certain workplace situations. Situational judgement tests can also be designed to assess how well you prioritize or how well you follow instructions. While situational judgement tests are similar, the layouts vary.
The test presents a number of challenging situations that an employee might encounter at work. These situations may include managing conflicts, serving clients, and dealing with ethical issues. Each situation is followed by five possible actions that one might take in response to the problem described. You are asked to select one alternative that you think is the most effective in dealing with the problem described in each situation and one alternative that you think is the least effective.
Situational judgement tests assess your ability to choose the most appropriate action in workplace situations. These assessments are designed to assess how you would handle situations that you could encounter in the job you are applying for. You manage an extremely busy team of six people who operate as an office-based customer service department.
Situational Judgement Tests SJTs are a measurement methodology designed to assess judgement in work relevant situations. The scenarios have been written by subject matter experts who work closely with Pre-Registration Pharmacists. This ensures that the scenarios presented are realistic and fair and provide an accurate reflection of what Pre-Registration Pharmacists encounter in their role. It will consist of 52 scenarios to be completed in minutes.
Lots of employers use situational judgement tests during their recruitment stage, particularly at graduate level. Here we explain to candidates what they are, how they work and what to expect in your situational judgement test. Basically SJTs measure your behaviour and attitudes to work-related scenarios.
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