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Verbal And Non Verbal Communication Pdf

verbal and non verbal communication pdf

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Verbal and Non-Verbal Communication

To browse Academia. Skip to main content. By using our site, you agree to our collection of information through the use of cookies. To learn more, view our Privacy Policy. Log In Sign Up. Download Free PDF. Non-verbal and Auditory Communication as a Base Language. Nicole Cyrier. Download PDF. A short summary of this paper. Non-verbal and Auditory Communication as a Base Language Nicole Cyrier Although researchers share and publish many articles portraying a full understanding of non-verbal communication, I contest current beliefs by reviewing a set of literature, while maintaining the goal better understand non-verbal communication while identifying its basis for existence.

Based on the number of articles I found, there are substantial elements missing from the non-verbal communication literature, or perhaps they are overlooked.

My goal is to relay a fuller understanding of non-verbal communication and how it acts as a base language. I begin by clarifying terms and question assumptions made about nonlinguistic communication. Gesture is often arises before verbal language and is shared by chimpanzees and bonobos apes, and are often used with verbal tones. Moreover, to better understand modern man it is ideal to study Canis familiaris to better to notice which aspects are ideal paths of cross-species communication, though data lacks proper method and useful results.

The present understanding of non-verbal and auditory communication is moot and should be reintroduced into research again; all the while suggesting that it is the basis of language for early Homo sapiens. Therefore, it is justified to evaluate the foundation of recently published documents, all of which correlate to non-verbal communication.

Sadly, when non-verbal communication is mentioned, it is very commonly used and considered as common knowledge, it seems just as likely that researchers or journal publishers might assume that each term is comprehended the same for every reader.

To say the least, it seems that people have been moving away from the very basic level of this knowledge and choose to apply non-verbal behaviors to tests of a greater circumstance.

One important goal for this essay is to clearly identify the definition of non-verbal communication, though describing some basic elements of this social factor, while incorporating my appreciation of the terms and how they are presented by other scholars. After presenting my hypothesis, I will explain my methods of research and journals, search engines, and databases I used during the extent of my research, and I will describe the methods I used to analyze the data. Next, I will provide a summary of my results and how I came to understand them, in regards to a fair understanding of the state of the craft of research.

Hypothesis If verbiage and elements used in the context of non-verbal communication are clearly defined, then gesture and auditory use can be better understood or tested properly; which assists with the analyzing process of the common or uncommon nonlinguistic communicative patterns that exist between Homo sapiens and their relatives Pan troglodytes and Pan paniscus and Canis familiaris.

I believe formulating a strong base on which nonlinguistic communication stands, will help facilitate the discovery of missing information which can ultimately guide academia to better understand human beings and their primary form of communication. Despite the lack of agreeable terms, there was still some information overlap, which suggests that facial elements and sound are considered to be an automatic response to many situations.

This could also indicate that not all actions and reactions are a thoughtless kind. Of course, it is possible that some actions are first internally processed before committing that action. After reading several articles that include this subject, I found that the major understanding about communication seem to be missing or are articulated differently from text to text.

In order to understand more about this subject, it is ideal to decipher what terminology will be used when discussing a research topic. In this case literature surrounding non-verbal communication and auditory communication both lacks the basic components of understanding non-verbal communication, as well as correlations to the evolutionary adaptations made for Homo sapiens might have captured this and used it as a beginning form of idea sharing.

As journal documents are published more swiftly than books, it was ideal that my research should revolve around current published articles, in order to express the state of the craft of research based on non-verbal communication. I began this process was by using Google and Google scholar search engines; I was able to acquire specific PDFs that would pertain to my topic. Sometimes the most difficult aspect of research is to search using vocabulary that might be of use.

More informative articles were found out of non-verbal communication and gesture searches. On most occasions, all of the journals were based around psychology and behavior. Observations Throughout this research process, I read over twenty articles; I was able to spot strengths and weaknesses from most of the texts. There are some compelling points suggested by several researchers, however, sometimes their terms and justifications were not as clear as I would have liked. Each author was able to recognize the importance of communication in respect to human nature, but how it was interpreted was slightly different.

Definitions Although nonverbal communication is a very important aspect of psychological studies, it does not seem to be fully recognized or obviously studied in the recent years, especially with focus on personality; however some articles claim that it was widely studied and understood Ball and Breese ; Kopp and Bergmann ; Vinciarelli et al.

Few articles shared a brief definition set for their article, I cannot help but recognize just how important it is to justify frequently used terms. If scholars were so diligent to provide a brief word set or basic definitions, as to how they are used in the article, much of their publications would carry greater universal knowledge, or in minimum, it would allow others to understand their position and agency. It seems that researchers are identifying important aspects of non-verbal communication but are not fully defining the terminology, including aspired researched goals.

For this reason I will begin by defining the key elements that will be discussed throughout this essay, beginning with the word communication. As defined in the Oxford Dictionary , communication is the act of sharing and exchanging information, news, ideas, meant to convey or transmit an emotion or feeling.

Few articles had detectable definitions surrounding the term communication; however, it was not formally stated Hare ; Holler, Shovelton, and Beattie ; Solomon ; Stetina et al. When several authors did use it, they always seemed to have a slightly different implication. Nonverbal behaviors play a unique and important role in determining whether people will pursue relationships following initial interactions.

Friedman et al. This sense of explanation is lacking a clear view of the matter and permits other psychologists and researchers to casually identify each subject matter, because it was accepted then published, even cited.

Another source identifies non-verbal behaviors are used with emotions, these types of behavior also include gaze patters, posture, and this can also include the distance between people when they interact Holler, Shovelton, and Beattie In this case, the author gives a sense of the word, but does not fully identify it.

Some of which involve any kind of body movement expressed through: hands, arms, head, and face. It is explained similarly to nonverbal communication, in which gestures are used to express emotions and or instructions to another Kopp and Bergmann ; Stetina et al.

It is my understanding that when a word has many connotations, declaring its value is needed thus averting foibles prior to further research.

To better understand his creative verbiage, I will divide the word into two separate parts: meta and cognition. Metacognition is later divided into two key processes, implicit and explicit forms. These forms undergo a process of metalizing. As described by the word-magician himself, mentalizing is the application of monitoring and controlling cognitive processes applied to others Frith Implicit refers to rapid or involuntary actions that incorporate little to no thought.

An example of implicit behavior is the immediate face scrunch, after a person bites into a slice of lemon; another example might include waking up in the morning and performing morning hygiene practices. These are tasks that are either habitual a. For instance, when a person is carefully considers trusting another person, many times this event would occur after a moment or several moments of thoughtful consideration, making this action an explicit process.

Kahneman proposes that there are two main aspects during the process and creation of mental thought, as Kahneman describes as System 1 and System 2, Frith gives it a different name, but essentially shares a similar concept. Implicit, or System 1, reflects the actions that are non-verbal and without great thought. My personal suggestion and interpretation leads me to believe when auditory processes are incorporated, these aspects require both, hearing, but more importantly concentrating and understanding what was expressed.

Notice I decidedly used the word concentrating, which directly refers to explicit, or System 2, thought processing; however this is not covered by Frith.

Naturally, I excluded articles that derived their information from verbal listening cues, as I am trying to identify available research that correlates to non-verbal form of communication. Though feeling unlikely, there is the possibility that I was unable to search the proper key terms necessary to build substantial auditory based research.

It is just as likely that, despite my efforts, this subject matter might literally be missing from the greater extent of researched knowledge, and has consequently become quite forgotten. It might also be possible that scientists are unsure how to even being measuring it. Gestures Fortunately for gestures, there are incredible sources dedicated to trying to understand this ability for humans and apes alike. This is an aspect that is found to be tightly related to language development, thought it appears first before the form of verbal communication in human youth because it aids in the role of early language development Iverson and Goldin- Meadow There is data that suggests that gesturing, can also promote learning, which we primates love to do Iverson and Goldin-Meadow Considering the close relationship between Homo sapien and Pan troglodytes and Pan paniscus, it is important to try and understand differences between them and how these differences might better define which aspects of non-verbal communication came first, or which is developed over evolutionary time.

These primatologists study both bonobos and chimpanzees because they share a greater set of DNA, and in evolutionary terms, the Pan line including chimps and bonobos split from the Homo line about 6 million years ago.

Looking at two captive sets of both apes, they study a total of 34 individuals. According to their research, about Though both used a substantial amount of gesture language, both species produced different forms of these movements, for example, bonobos hit the ground and reached out and down more than chimpanzees; where chimps raised their arms more often and touched more deliberately, than bonobos Pollick and de Waal Luckily, both researchers provided a behavioral description list, which most definitely assists with the greater understanding of their movements.

In other words, both the facial and vocal signals are tied to more specific contexts than gestures; this suggests that greater variation exists within the creation and use of gestures. Furthermore, non-human primates like bonobos and chimps are more focused on task completion verses the aspect of learned behavior, in this case, the ask was presented by a human experimenter who used both gaze direction and pointing to communicate where hidden food was located.

It seemed that over many tests, slightly changed behavior in pointing or interacting seemed to be either ignored or omitted by the subjects, which causes one to believe that either these movements portrayed by the researcher are either not important or not completely necessary to complete the task at hand.

Making behavioral movement embellishments are often important to humans, but not for their close relative the chimpanzee Hare ; Pika ; Pollick and de Waal Many experiments and documents are dedicated to these facial shapes and expressions. But first, how do people perceive faces, how are they interpreted, and how might this ability assist humans through an evolutionary scale? Is it a baseline quality to human nature? According to Leopold and Rhodes et al.

While this approach has uncovered a wealth of information about face processing in the typically rhesus macaque monkey and human brain, it has not led to the proper biological or evolutionary contextualization of this information.

Leopold and Rhodes Mammals are not the only vertebrates that use social communication; in fact, non-verbal communication seems to appear in other creatures as well, like wasps for example. By changing their outward appearance by adding fake markings to their faces and abdomens, there was a change in the way the other wasp responded to the different look portraying different actions. Unlike mammals, birds also share visual stimulation. Though it is difficult for scientists and researchers to verify if facial expressions or looks are important to animals such as these are still quite unclear, however visual stimulation appears to be important outside of the primate and mammal, it extends to the greater extent of the Phylum Chordata.

Scientists believe that birds have the neurological ability to respond to visual stimuli, exhibiting a version of gaze perception, however not at the sensitivity level of other vertebrates or especially primates. Perhaps these gestural patterns act as visual stimuli, over millenniums, have developed into the keen sense that primates, then humans have today Leopold and Rhodes How do humans begin to process faces, one such way that was thought by the implicit aspects that people might process light reflectance or dimensional aspects of a human face.

This hypothesis seems to hold some valid truths, if people understand the appearance of three- dimensional through shape, the way light reflects, and how it diffuses light.

Since studies have shown how people do use light to understand and conceptualize objects, it might be just as beneficial to use facial perception under the same inspection.

Four Types of Verbal Communication

Body language is the use of physical behavior, expressions, and mannerisms to communicate nonverbally, often done instinctively rather than consciously. All of your nonverbal behaviors—the gestures you make, your posture, your tone of voice, how much eye contact you make—send strong messages. In some instances, what comes out of your mouth and what you communicate through your body language may be two totally different things. When faced with such mixed signals, the listener has to choose whether to believe your verbal or nonverbal message. However, by improving how you understand and use nonverbal communication, you can express what you really mean, connect better with others, and build stronger, more rewarding relationships. Facial expressions. The human face is extremely expressive, able to convey countless emotions without saying a word.

Nonverbal Communication and Body Language

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When people ponder the word communication, they often think about the act of talking. We rely on verbal communication to exchange messages with one another and develop as individuals. The term verbal communication often evokes the idea of spoken communication, but written communication is also part of verbal communication. Verbal communication is about language, both written and spoken. In general, verbal communication refers to our use of words while nonverbal communication refers to communication that occurs through means other than words, such as body language, gestures, and silence.

The Importance of Non-verbal Communication in Business

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Verbal communication include sounds, words, language, and speech. Speaking is an effective way of communicating and helps in expressing our emotions in words. This form of communication is further classified into four types, which are:. This form of communication is extremely private and restricted to ourselves. It includes the silent conversations we have with ourselves, wherein we juggle roles between the sender and receiver who are processing our thoughts and actions. This process of communication when analyzed can either be conveyed verbally to someone or stay confined as thoughts. This form of communication takes place between two individuals and is thus a one-on-one conversation.

Communication is a sum of all the things a person does while interacting with others and it is a bridge of meaning. Communication involves continuous process of telling, listening and understanding. Fisher stated that a person can influence others by the means of behaviour and through communication only this influence can be created upon other employees. Communication is a process by which individuals share and exchange their feelings, ideas, thoughts and cooperate with others in an organization. Verbal communication refers to the use of words for communication purposes. It comprises both oral and written communication. Written communication channel includes executive memos, letters, company newsletters, e-mails, Web pages, bulletin board postings, manuals, and reports.


communicated without using any spoken or written word is known as nonverbal communication. Page Non-verbal Communication. It is usually understood.


In a very general sense, non-verbal communication simply includes all communication which is not achieved purely through the use of words or other symbols which perform the same task as words. However, as discussed below under Non-verbal Terms, that distinction is not always clear cut. Regardless of the occasional demarcation disputes, non-verbal communication occurs within the same basic framework i.

Волоча Сьюзан за собой, он использовал ее как живой щит. Преодолев треть ступенек, он почувствовал какое-то движение у подножия лестницы. Стратмор что-то задумал.

Даже во время учебы в колледже она старалась покупать самую лучшую обувь. Нельзя дотянуться до звезд, если чувствуешь себя ущемленной, - сказала как-то ее тетушка.  - И если уж попала туда, куда стремилась, постарайся выглядеть на все сто. Сьюзан сладко потянулась и взялась за .

Мне нужно знать, с кем я имею.  - Глаза ее смотрели сурово.  - Доктор. - Зюсс.

Nonverbal Communication and Body Language

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